Question 1

How long does delivery take?

Accepted Answer

2-3 days in metro cities, 4-5 days in tier-2 cities, and 6-8 days in tier-3 and rural pincodes. Check your exact estimate on any product page.

Question 2

Is Cash on Delivery available?

Accepted Answer

Yes, on most pincodes. A small COD fee may apply in areas with a higher rate of failed deliveries — you'll always see the fee, if any, before you check out.

Question 3

Can I exchange a shoe for a different size?

Accepted Answer

Yes — size exchanges are accepted within 15 days of delivery and are auto-approved. Start an exchange from the Track Order page with your order ID or phone number.

Question 4

How do I know my correct size?

Accepted Answer

Use the Fit Finder — four questions about your usual size, a reference brand, and your foot width give a recommended size for each of our three lasts.

Question 5

Do you ship internationally?

Accepted Answer

Not yet — we currently ship across India only.

Frequently Asked Questions